About us

Maya Luxe is an elite vacation broker offering a collection of the most private and most luxurious villa rentals in the Riviera Maya area. In addition to our exclusive villas and vacation packages, our strongest trait is our local presence and extensive knowledge of the area. Not only do we hand pick each and every villa to ensure that our ‘homes away from home’ exceed expectations but we personally meet and greet all our guests and ensure a flawless vacation experience with our personal concierge services!

Maya Luxe was co-founded by Barbara Castillo and Stephanie Farr, when both realized there was a dire need for exclusive vacations rentals and packages complimented with reliable local customer service that would not only meet but exceed the standards of the discerning vacationer. Both Barbara and Stephanie boast complimenting roles within Maya Luxe as Barbara is a proud - proactive villa owner with half a decade’s experience perfecting the exclusive villa experience for her guests. Stephanie has worked in the villa rental industry for over 5 years, consulting villa owners and generating villa rental programs for owners and developers.

Maya Luxe company motto is that your vacation is so much more than just a place to stay but rather it’s the experience and personalized service that truly makes or breaks your vacation. With that being said, the minute you step foot of the plane, you are our esteemed guests while we eagerly host the vacation and experience of a lifetime.


Barbara Castillo
Director of Operations

Barbara was born and raised in Mexico City where she also studied graphic design and worked in advertising which was her passion.
She fell  in love with the Mexican Caribbean since 1983 and decided to spend her life there in 1997 when she moved to Cancun. Barbara comes from a big family that’s always had a strong passion for travel. In 2002, she and her husband designed and built Villa Aqua. They shortly discovered that they could venture into the villa rental business to cover the villa operational costs. Running the villa rental business soon became a fun project that transformed Barbara’s life and career.
Now she is co-founder of Maya Luxe and helps many owners in transforming their homes or second homes in to rental properties that offer the best service and amenities to travelers searching for a home away from home.


Stephanie Farr
Co-Founder, Director of Business Development

Born and raised in Montreal, Canada, Stephanie graduated with a bachelor in Commerce, major Marketing and finance. She discovered her love for Mexico and passion for travel when she embarked on a university exchange program at Tec de Monterrey, Mexico for 6 months. Upon completing her degree, she immediately worked and contributed to the growth of a Montreal based leading global luxury villa rental broker for 5 years with a marketing and business development position. Although she worked in the travel business and was frequently transfered to new destinations, she felt the need to embark on her own personal travels so she resigned to travel the world for 1 year. She ended her travels in Riviera Maya, Mexico where she reunited once again with her former client and villa owner, Barbara Castillo. It was then that they decided to team up and meet the demand and need for exclusive vacation services.

Roger Peraza
Concierge Manager

Roger was born in Merida, Yucatan and raised in the Caribbean, most specifically Playa del Carmen, Cancun and Cozumel. Roger studied Hotel and Tourism and worked as head concierge for local boutique hotels. He has a passion for introducing travelers to his native stomping grounds and takes pride in providing the local hospitality. Roger’s hobbies are  spear fishing, sport fishing, hunting and anything that involves the ocean. He also has a passion for his mother’s home cooking and his street dog Pupa.

Jazz Poulin
Marketing Consultant

Jazz Poulin, a native of Montreal, is currently building a new travel company called Tripulu. Prior to founding Tripulu, Jazz Co-founded along with his younger brother, Luxury Retreats International, a luxury villa rental company. Jazz spent 8 years building the successful villa rental company leading various departments which included marketing and product development.

Jazz is passionate about travel and helping other entrepreneurs. He’s also a rugby player for Ste-Anne-de-Bellevue (Quebec, Canada) and Ek’ Balam (Playa Del Carmen, Mexico) Jazz is a strong believer in being open and honest in both his personal and professional life.

Jazz attended one semester at Concordia University in Political Science before leaving to start CaribbeanWay / Luxury Retreats in 1999.

Villa Aqua
Playa del Carmen
5 br, 6 ba,
Great view
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Villa Saasil
Playa del Carmen
5 br, 6 ba,
Golf Villa
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Casa de los Suenos
Isla Mujeres
10 br, 11 ba,

View details
Casa Nalum
Sian kaan
5 br, 4 ba,

View details
Casa del Agua
Puerto Aventuras
4 br, 4 ba,

View details

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If you prefer to speak to a villa specialist, please call us now:
Or send us an email to: info@mayaluxe.com
International: +1(323)201 2871 Playa del Carmen(MX): +52(984)859 0720
North America: 1-888-275-9048 (Toll Free)