About Us

Maya Luxe is an elite vacation broker offering a collection of the most private and most luxurious villa rentals in the Riviera Maya area. In addition to our exclusive villas and vacation packages, our strongest trait is our local presence and extensive knowledge of the area. Not only do we hand pick each and every villa to ensure that our 'homes away from home' exceed expectations but we personally meet and greet all our guests and ensure a flawless vacation experience with our personal concierge services!

Maya Luxe was co-founded by Barbara Castillo and Stephanie Farr, when both realized there was a dire need for exclusive vacations rentals and packages complimented with reliable local customer service that would not only meet but exceed the standards of the discerning vacationer. Both Barbara and Stephanie boast complimenting roles within Maya Luxe as Barbara is a proud - proactive villa owner with half a decade's experience perfecting the exclusive villa experience for her guests. Stephanie has worked in the villa rental industry for over 8 years, consulting villa owners and generating villa rental programs for owners and developers.

Maya Luxe company motto is that your vacation is so much more than just a place to stay but rather it's the experience and personalized service that truly makes or breaks your vacation. With that being said, the minute you step foot off the plane, you are our esteemed guests while we eagerly host the vacation and experience of a lifetime.


Stephanie Farr

Co-Founder, Director of Business Development

Born and raised in Montreal, Canada, Stephanie graduated with a bachelor in Commerce, major Marketing and finance. She discovered her love for Mexico and passion for travel when she embarked on a university exchange program at Tec de Monterrey, Mexico for 6 months. Upon completing her degree, she immediately worked and contributed to the growth of a Montreal based leading global luxury villa rental broker for 5 years with a marketing and business development position. Although she worked in the travel business and was frequently transfered to new destinations, she felt the need to embark on her own personal travels so she resigned to travel the world for 1 year. She ended her travels in Riviera Maya, Mexico where she reunited once again with her former client and villa owner, Barbara Castillo. It was then that they decided to team up and meet the demand and need for exclusive vacation services.


Barbara Castillo


Barbara was born and raised in Mexico City where she also studied graphic design and worked in advertising which was her passion.
She fell in love with the Mexican Caribbean since 1983 and decided to spend her life there in 1997 when she moved to Cancun. Barbara comes from a big family that's always had a strong passion for travel. 


Nicole Cameron

Operations & Concierge Manager

Nicole is originally from Portlandia, Oregon and has been living in Mexico for over 4 years. How she decided to live in Mexico is quite a unique yet unsurprising story: she literally went to Cabo San Lucas on vacation and decided to skip her return flight.  After living in Cabo for two years she ventured onto a 4 month long road-trip across Mexico, getting to know some of the most beautiful and extraordinary locations across the country. Her road trip ended in the tropical oasis of sunny Playa del Carmen! Prior to her Mexico journey,  Nicole studied business management, international studies & Spanish at the University of Oregon (Go Ducks!!). She also lived and studied abroad in Costa Rica for a brief period of time. Her love for travel and new experiences are a couple of her defining characteristics. Now as a member of the Maya Luxe team,  Nicole thrives on sharing her unique experiences and vast knowledge of the Riviera Maya region with all of our esteemed guests ensuring that they too will leave with forever imprinted memories of their unforgettable vacation getaway!


Dana Brocatus

Villa Specialist & Business Development

Dana was born and raised in Kalmthout (Belgium). Ever since she was young, she knew she wanted to explore the world and work in the tourism industry. No wonder she decided to study Tourism and Leisure Management. After doing her internship at Maya Luxe, she fell in love with her Mexican life and decided to come back to Playa del Carmen and to start working for Maya Luxe. Now, working with Maya Luxe provides her with the opportunity to build people's dream vacations in the Mayan Riviera Maya. Dana also has a strong love and passion for animals. She adopted a Mexican street dog named Suki, who now lives in Belgium with her family.


Jazz Poulin

Marketing Consultant

Jazz Poulin, a native of Montreal, is currently building a new travel company called Tripulu. Prior to founding Tripulu, Jazz Co-founded along with his younger brother, Luxury Retreats International, a luxury villa rental company. Jazz spent 8 years building the successful villa rental company leading various departments which included marketing and product development.

Jazz is passionate about travel and helping other entrepreneurs. He's also a rugby player for Ste-Anne-de-Bellevue (Quebec, Canada) and Ek Balam (Playa Del Carmen, Mexico) Jazz is a strong believer in being open and honest in both his personal and professional life.

Jazz attended one semester at Concordia University in Political Science before leaving to start CaribbeanWay / Luxury Retreats in 1999.

Villa Aqua
Playa del Carmen
5 br, 6 ba,
Great view
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Villa Saasil
Playa del Carmen
5 br, 6 ba,
Golf Villa
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Casa de los Suenos
Isla Mujeres
10 br, 11 ba,

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Casa Nalum
Sian kaan
5 br, 4 ba,

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Casa del Agua
Puerto Aventuras
4 br, 4 ba,

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If you prefer to speak to a villa specialist, please call us now:
Or send us an email to: info@mayaluxe.com
International: +1(323)201 2871 Playa del Carmen(MX): +52(984)859 0720
North America:1-888-279-8999 (Toll Free)